2‑1‑1 Connects AL


Leader: Jessica Rasche

This course answers the following questions:

  1. What is the 2‑1‑1 Information and Referral Program?
  2. Why was 2‑1‑1 created?
  3. What information does 2‑1‑1 provide?
  4. What categories of resources are included?
  5. When it is best to dial 2‑1‑1 versus using the online resource www.211ConnectsAlabama.org?
  6. How does one search the 2‑1‑1 online resource database www.211ConnectsAlabama.org?
  7. How does one use Texting and Chatting Features?
  8. What is the difference between HELPline, Crisis Line (256‑716‑1000), and 2‑1‑1?

This program is open to the public.