Where is the LearningQUEST office located and what are the office hours?
The office is located on the second floor of the Downtown branch of the Huntsville-Madison County Public Library in the alcove to the left of the Reference Desk. Office hours are Tuesday mornings, 10 – Noon, and Thursday afternoons, 1 – 4.
Who can be a member of LearningQUEST?
LearningQUEST is open to adults of all ages 19 and older interested in lifelong learning.
What are the fees for LearningQUEST?
Membership dues are $20 for the calendar year, January–December, and are paid annually. The calendar year is divided into two terms: January–June (Spring) and July–December (Fall). New or renewing members can submit dues any time after January first of the current calendar year. New members who register for the first time after October first will receive free membership for the remainder of that calendar year. Any overpayment of dues will be considered a donation to LearningQUEST and will not be refunded.
There is a term fee of $30 for each term, which allows members to register for unlimited courses and/or trips within that term as long as space is available. Note that supplies for some classes, as well as costs for trips and excursions, may require additional fees.
• Membership dues and term fees are encouraged to be paid with one check, and couples may combine their payments on a single check.
• If you are registering for a trip that involves additional costs:
□ Special Trip – A separate check must be collected at Rally Day, or afterwards. Registration is not complete until payment is received.
□ Local Trip – The Trip coordinator will contact registrants with instructions for payment.
How do I join and/or register for courses?
- Attend the Fall Rally Day on Tuesday, July 9, 10:30 – 1:00 at the Huntsville Jaycee Building at 2180 Airport Road, Huntsville AL; or
- Attend “Post Rally Days” to the right of the 1st floor Main Desk in the Library on Tuesday, July 16, 10 – noon, or Thursday, July 18, 1:00 – 4:00; or
- Go to lquest.org, create an account, and join, register, and pay online using the secure portal; or
- Go to lquest.org, download registration form/s, and mail completed forms and fees to LearningQUEST, P.O. Box 2387, Huntsville, AL 35804; or
- Come by the LearningQUEST office during regular office hours on Tuesdays, 10 – noon, or Thursdays, 1:00 – 4:00
Note that registration continues throughout the term as long as space is available.
How do I know if I am successfully enrolled in a course?
All paid registrants will be notified of their course status by email or US Postal mail if they do not have an email address. If course limits have been exceeded, they may be placed on a waitlist and will be notified if an opening occurs. A reminder email will be sent to all registrants at least five days before the course starts.
How do I register for a trip?
Registration information can be found in the Trips and Excursions section of the catalog. Members may sign up for most trips on the same registration form used for class registration. If a trip involves additional costs, see the fees section on this page.
What happens when a course or class reaches its maximum capacity?
The LearningQUEST Registrar will maintain a waitlist of students in order of their registration and, working with the instructor and coordinator, may:
- Review class size limits to see if they can be increased and check if larger accommodations are available.
- Schedule additional sessions in the same term OR repeat the course in a later term.
When will an instructor or coordinator know how many are enrolled in his/her course?
The registrar may be contacted for an enrollment number; however, registration continues throughout the term as long as space is available, so the number may change. At least five days prior to the first course session, the registrar will email a sign-in attendance sheet of registered students to the course coordinator.
What is the Drop/Add Policy?
Notify the registrar at Registrar@lquest.org as soon as possible if you cannot attend a course for which you have registered, or if you wish to add a class. You may also drop/add online at lquest.org through your account. This is especially important in courses that are closed with a waitlist.
Are guests permitted to attend a LearningQUEST course?
As long as the course is not full guests are welcome to attend a single session before paying the appropriate membership dues and term fee.
Why don’t I get my LearningQUEST E-News?
If you have received your E-News in the past, you may have been inadvertently unsubscribed. If you share an email account with others, make sure all are aware of the importance of the E-News and do not unsubscribe without each other’s knowledge. It is also possible that the E-News has been marked as spam. Check your email spam folder, and move the E-News back to your inbox. Contact NewsInput@lquest.org for assistance.
What if I don’t want a LearningQUEST photographer to take my picture?
Let event photographers know that you prefer not having your picture taken. Notify LearningQUEST leadership if you wish a picture removed from the our website or Facebook page.
How can I get a replacement name badge and holder or one for a new member?
Replacement badges may be obtained from the Membership Chair by sending a request to Membership@lquest.org. Badge holders are available in the LearningQUEST office during office hours. There is a $6 replacement fee for the badge holder. They are free for new members.
What is the inclement weather policy?
LearningQUEST follows the weather policy of the Huntsville-Madison County Public Library. Library closures are posted and updated throughout the day at HMCPL.org. If the Downtown branch closes, LearningQUEST classes will be cancelled. Program coordinators will notify all members registered for a program when there is a cancellation; this includes both the library and other venues.
How do I report my volunteer hours?
If you help with the planning or execution of any LearningQUEST activities, please send your number of volunteer hours to VolunteerHours@lquest.org. Hours are to be reported monthly.
How do I report a change of contact information?
Please keep LearningQUEST informed of any updates to your contact information by sending changes to Membership@lquest.org
How can I stay informed about LearningQUEST activities and updates?
The LearningQUEST website at lquest.com is the most direct source of information. The online calendar is updated to reflect any changes to the program schedule. The weekly E-News informs the membership of upcoming trips, public programs, changes in course schedules, and any special events. The newsletter is sent through email, and is also displayed in the glass case on the left side of the hallway leading to the Downtown Library auditorium. LearningQUEST’s Facebook page is an additional way to stay informed. Members may also call the office at 256-529-8695 or email Operations@lquest.org with any questions.