Frequently Asked Questions

Where is the LearningQUEST office located and what are the office hours?
Who can be a member of LearningQUEST?
What are the fees for LearningQUEST?
How do I join and/or register for courses and computer classes?
How do I know if I am successfully enrolled in a course?
How do I register for a trip?
What happens when a course or class reaches its maximum capacity?
When will an instructor or coordinator know how many are enrolled in his/her course?
What is the Drop/Add Policy?
Are guests permitted to attend a LearningQUEST course?
Why don’t I get my LearningQUEST E-Newsletter?
What if I don’t want a LearningQUEST photographer to take my picture?
How can I get a replacement name badge and holder?
What is the inclement weather policy?
How do I report my volunteer hours?
How do I report a change of contact information?
How can I stay informed about LearningQUEST activities and updates?

Where is the LearningQUEST office located and what are the office hours?

The office is located on the second floor of the Downtown branch of the Huntsville-Madison County Public Library, in the alcove to the left of the Reference Desk. Office hours are Tuesday mornings, 10:00 am to Noon and Thursday afternoons, 1:00 pm to 4:00 pm.

Who can be a member of LearningQUEST?

LearningQUEST is open to all adults interested in lifelong learning.

What are the fees for LearningQUEST?

Membership dues are $20.00 for the calendar year (January-December) which is divided into two terms, Spring (January-June) and Fall (July-December). Any overpayment of dues will be considered a donatin to LearningQUEST and will not be refunded.

There is a course fee of $30.00 for each term, which allows a member to enroll in unlimited courses within that term as long as space is available. Computer classes do not require a course fee. Supplies for some classes, as well as for trips and excursions, may require additional fees.

Membership dues and course fees may be paid with a single check and couples may combine their payments. Trip fees must be paid separately.

How do I join and/or register for courses and computer classes?

Complete a Membership form and/or a Registration form. Bring with any required payment to the LearningQUEST office during office hours or mail to the address on the form. Note that registration continues throughout the term as long as space is available.

How do I know if I am successfully enrolled in a course?

All paid registrants will be notified of their course status by email, or US Postal mail if they don’t have an email address. If course limits have been exceeded, they may be placed on a waitlist and will be notified if an opening occurs. A reminder email will be sent at least five days before the course starts.

How do I register for a trip?

Trip registration information can be found in the Trips and Excursions section of the Catalog. Trip requirements vary, so follow the instructions in the Catalog for each specific trip.

What happens when a course or class reaches its maximum capacity?

The LearningQUEST Registrar will maintain a waitlist of students in order of their registration and, working with the instructor and coordinator, may:

  • Review class size limits to see if they can be increased and check if larger accommodations are available.
  • Schedule additional sessions in the same term OR repeat the course in a later term.

When will an instructor or coordinator know how many are enrolled in his/her course?

The Registrar may be contacted for an enrollment number. However, registration continues throughout the term as long as the course is not at capacity. At least five days prior to the first course session, the Registrar will email a sign-in attendance sheet of registered students to the course coordinator.

What is the Drop/Add Policy?

Notify the Registrar at LQregistrar@gmail.com as soon as possible if you cannot attend a course for which you have registered or if you wish to add a course.

Are guests permitted to attend a LearningQUEST course?

As long as a course is not full and with instructor approval, guests are welcome to a single session before paying the appropriate membership dues and course fee.

Why don’t I get my LearningQUEST E-Newsletter?

If you are not receiving your E-Newsletter, please contact us at LQnewsinput@gmail.com. You may have been inadvertently unsubscribed. If you share an email account with a partner, make sure both are aware of the importance of the E-Newsletter and do not unsubscribe without each other’s knowledge. If you have been unsubscribed, we can easily get you back up and running.

What if I don’t want a LearningQUEST photographer to take my picture?

Let event photographers know that you prefer not having your picture taken. Notify LearningQUEST leadership if you wish a picture removed from the our website or Facebook page.

How can I get a replacement name badge and holder?

Replacement badges may be obtained from the Membership Chair by sending a request to LQmembership@gmail.com. Badge holders are available in the LearningQUEST office during office hours. There is a $3 replacement fee for the badge holder.

What is the inclement weather policy?

LearningQUEST follows the weather policy of Huntsville-Madison County Public Library. If the Downtown branch is closed, this information will be posted on its main web page by 6:00 am and LearningQUEST programs will be cancelled for that day.

How do I report my volunteer hours?

If you help with the planning or execution of any LearningQUEST activity, please send the number of hours you worked to LQvolunteers@gmail.com. Hours may be reported monthly.

How do I report a change of contact information?

Please keep LearningQUEST informed of any updates to your contact information. Send changes to LQmembership@gmail.com.

How can I stay informed about LearningQUEST activities and updates?

LearningQUEST’s website is the most direct source of information and updates. The website Calendar is updated regularly to reflect any changes to the program schedule. Our weekly electronic newsletter updates the membership on upcoming trips, public programs and changes in course schedules. The newsletter is printed and displayed in the library display case, on the left, in the hallway leading to the auditorium. A copy is also available to view in the office or feel free to call during office hours on Tuesdays and Thursdays.